Tell us what is wrong. We will assign the right technician tier.
Live overview of incoming bookings and dispatch progress.
| ID | Area | Service | Technician tier | Status | Deposit | ETA |
|---|---|---|---|---|---|---|
| Loading bookings... | ||||||
Electrical and plumbing jobs can be routed to competent supervisors before dispatch.
Each completed booking keeps notes, scope, status and follow-up history in one ledger.
The deposit reserves the visit; extra work still requires approval after assessment.
Prioritize incoming repairs, assign the right technician tier, and keep each booking moving.
Track availability, certification coverage, mentorship pairings and pilot job readiness.
Maintain the workforce roster, grade progression, skills and certification status.
Use this as the pilot control sheet before accepting regulated work.
| Name | Role | CIDB Green Card | TNB / ST path | Air Selangor / SPAN path | Supervisor |
|---|
Investor-ready operating readout for demand, service mix, dispatch quality and reserved deposits.
Where pilot demand is coming from.
Useful for routing density and ad targeting.
Shows operational friction before customers feel it.
Control active services, pricing, service areas, booking windows and available time slots.
Set what customers can book and what deposit is reserved.
| Active | Service | Deposit min | Deposit max | Default deposit | Technician tier | Supervisor | Client note |
|---|
Control where bookings are accepted and which areas need manual review.
| Active | Area | Manual review | Customer availability note |
|---|
Set which arrival windows can be selected by customers.
| Active | Slot label | Max bookings |
|---|
These limits apply to all new public and internal bookings.
Quality controls that make the platform investable before scaling beyond Cheras and Kajang.
Plumbing and electrical jobs can be reviewed before dispatch, with apprentices attached only under the right lead technician.
Deposit reserves the visit. Material cost, wall hacking, concealed defects and extra scope require customer approval.
Completed jobs keep customer notes, technician tier, status, issue scope and follow-up history for dispute handling.